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Shipping policy

Thank you for shopping with Jibeen! We know you're excited to receive your trending products, and we work hard to get them to you as quickly and reliably as possible.

 

Processing & Shipping Time

 

Because we source a wide variety of trending products, our fulfilment methods are optimised for speed and efficiency.

Stage Estimated Timeframe Details
Order Processing 1–3 Business Days Orders are verified, quality-checked, and packaged for shipment.
Domestic Shipping (US/CA/UK/AUS) 7–15 Business Days Standard delivery time after the order has been processed.
International Shipping 10–20 Business Days Delivery time varies based on destination and local customs procedures.

 

Note: Shipping times are estimates and may vary during peak seasons (e.g., holidays) or due to unforeseen factors like customs delays or postal service interruptions.

 

Shipping Costs

 

Shipping costs are calculated based on your order's weight, dimensions, and the destination address.

  • Standard Shipping: Calculated at checkout.

  • Free Shipping: We are happy to offer Free Standard Shipping on all orders over $50

  • Expedited Options: Where available, faster shipping methods will be offered at checkout for an additional fee.

 

Order Tracking

 

We believe in full transparency, allowing you to follow your trending items every step of the way.

  1. Once your order has been processed and shipped, you will receive a Shipping Confirmation email.

  2. This email will contain your tracking number and a link to track your package directly.

  3. Please allow 24–48 hours for the tracking information to update once you receive the email.

 

Customs, Duties, and Taxes (For International Orders)

 

  • Jibeen is not responsible for any customs and taxes applied to your order.

  • All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.

 

Damages and Issues

 

If your order arrives damaged or if you receive the wrong item, please contact us immediately.

    • Please save all packaging materials and damaged goods before filing a claim.

    • Contact us at jibeencom@gmail.com within 48 hours of delivery with photos of the damage so we can resolve the issue quickly.